 | Organization Development and Change
 | Assist in developing strategies for organization change and
development |
| Develop plans for organization change or development |
| Develop and link business, strategic and human resource plans
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| Data Collection, Analysis and Action Planning
| Develop models and measures and plan data collection projects targeted
at organization issues |
| Collect data using surveys, interviews, focus groups, etc. |
| Analyze data using existing and custom designed software |
| Feedback results, interpret collaboratively with organization
management, and support results-based action planning |
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| Human Resource and Management Systems
| Conduct job analysis/develop job descriptions |
| Design, develop and implement organizational management systems |
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| Organization and Job Design
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Design/redesign organization structure to meet changed
or new needs |
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Design/redesign jobs in light of changed organization
goals or function |
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Facilitate transition to new organization structure
roles, responsibilities and working relationships |
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| Leadership Development
| Executive coaching |
| Develop processes to identify management potential |
| Design succession plans |
| Develop executive education plans |
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| Training Design, Development and Delivery
| Conduct training needs analysis |
| Design and develop customized training modules |
| Train in-house trainers and/or conduct training |
| Evaluate effectiveness/modify design |
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| Team Building
| Design and conduct team building workshops |
| Develop new work teams and facilitate group process |
| Educate groups to process considerations |
| Resolve conflicts and manage the richness of diversity |
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| Corporate Climate and Culture
| Design, distribute and analyze customized client surveys |
| Design analysis of existing organization climate survey data to inform
the business strategy, e.g., impact of climate on health care costs |
| Use climate and culture data to inform action planning and
organization strategy |
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